Posted: 2016-05-19
In the morning, I chat with a customer. He is our old customer, who bought a ball mill last year. Now he has something wrong with his reducer ofball mill. It issues abnormal sound. Now he has stopped his production, because he is afraid of breaking the ball mill.
I asked the customer several questions, such as if he regularly service ball mill and reducer, and if he has some improper operation. Knowing them, I tell the customer that when operate the reducer of ball mill, its sound is uniform and smooth. If the gear has a voice of slight percussion and hoarse friction, and the reducer of ball mill is operated normally, he can observe for a period of time to identify the reasons. If the sound is growing, he should stop it right now.
And another point to note is, the balance wheel of the reducer of ball mill should be installed in accordance with the regulations.
Then I made our company's technical staff speak to the customer in the phone. He tell the customer what to do to repair the reducer of ball mill. the customer's reducer of ball mill is operated normally within 10 minutes. The customer is very grateful, and we are very happy to help the customer solve the problem of the reducer of ball mill.
Now we must remind all customers, when you use ball mill and its reducer, you must pay attention to the usual maintenance, you can get rid of it before the beginning of the problem. There is a saying, preparation may quicken the work. Do not think it trouble, or you will be in more serious trouble when it’s broken. Regular maintenance of your reducer of ball mill is very important, as well as other equipments. Only in this way, the equipment can create more value for customers!
Learn more: http://www.grindingmill.in/news/88.html
Company web：http://www.grindingmill.in/
Tel: 0086-21-20236178
Phone: 008613917147829
Email: sales@clirik.com
Contact person: Alice
Contact person: Alice
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